Preventive Maintenance, Tune-up and Calibration

Peloton's warranty covers defects, not regular maintenance. Think of it like car insurance—it doesn't cover oil changes. Our service keeps your equipment in warranty-compliant condition and documents proper care.

Your technician explains the issue, shows you the problem area, and provides options. Minor fixes happen on the spot. Larger repairs get scheduled separately with exact part numbers and transparent pricing upfront.

Yes — and it often does. While preventive maintenance is designed to keep your Peloton running smoothly before problems start, our technicians perform a comprehensive inspection during every visit. If they find something that needs attention — a worn belt, a loose pedal, a clicking sound you haven't noticed yet — they'll address it right then and there.

Think of it like a car tune-up. You go in for routine service, and the mechanic catches a brake issue before it becomes a bigger problem. Same idea here. Your dedicated PCMP technician knows your equipment inside and out, so they can spot and fix small issues before they turn into costly repairs or downtime.

If a more involved repair is needed, your technician will walk you through exactly what's going on and get it handled — no runaround, no waiting on hold with a call center.

That's exactly when you need preventive maintenance. Most problems start small and invisible. We catch worn belts, loose hardware, and sensor drift before they cause breakdowns. Prevention costs less than emergency repairs.