CURRENTLY ONLY SERVICING THE STATE OF MICHIGAN
The Peloton Concierge Maintenance Program (PCMP)
Many of you have been asking me to put together a professional maintenance program for your Peloton's. Here it is!!
What you get:
- Regular Maintenance to avoid costly repairs and downtime.
- Expert attention from your expert Peloton technician.
- Private Concierge client only cell phone number- Direct to David
- Immediate and thorough attention with David to discuss any issues
- Service in your home
When you purchased your Peloton, you invested in the best—therefore you deserve the best in world class service. The Peloton Concierge Maintenance Program is your answer. This concierge service is meticulously designed and delivered by Master Peloton Technician, David Anderson.
Experience the profound difference in service as David meticulously tends to you and your Peloton needs. This private, invite only, comprehensive concierge service caters to all Peloton models, including both Standard and Bike Plus. The Peloton Concierge Maintenance Program—because you deserve excellence.
Become a Concierge Client and Enjoy these Benefits
Just like you regularly change the oil in your car and have it tuned up, to prevent major, expensive repair issues— it’s best to have regular maintenance on your Peloton for the same reason. For $19.95 a month, you will receive the following services:
- First and foremost, you get David Anderson. David is a Certified Master Peloton Technician. And since it’s always David Anderson, he will know your Peloton’s history. He will know you!2. You receive the private, Concierge Clients only, cell phone number. With this number you are able to call or text David Anderson directly, 8 a.m. until 7 p.m. Monday through Saturday. If David is unavailable at that time, you can rest assured he will be in contact with you as soon as possible.3. David will schedule two visits per year with you to perform regular, performance enhancing maintenance.4. David will be available as your personal Peloton technician to properly diagnose any issues that may crop up with you; year round!, Also using live video chat if necessary. If the issue requires a part, David will provide you with the exact part description and serial number to order from Peloton. Improper diagnoses by customer service can often result in parts being ordered that are not needed or are the wrong one for the repair. Delaying repairs even longer. Many times, David has diagnosed and fixed an issue very easily with customers without ordering parts. Quick and easy fixes that he talks the customer through. Also, with David, you will not be required to email in a video to an unknown customer service desk person.
Trust your Peloton bike's upkeep to a master. Embrace worry-free workouts with David Anderson's comprehensive Peloton Bike Maintenance Program.
NOTE: Please stay tuned for information on our Treadmill Maintenance Program!
The Concierge Maintenance Program includes:
The Concierge Maintenance Program includes:
Thorough Inspection: David's keen eyes and ears evaluate every inch of your bike and sound that it makes. This meticulous check ensures early detection of potential issues, preserving the bike's lifespan and performance.
Hardware Integrity: Bolts, nuts, and screws on your Peloton bike's screen, goose-neck, handlebars, cupholders, wheel cover, seat, inner and outer belt guards, stabilizers bars, foot pads, and nuts are inspected and tightened to precise specifications. This prevents unexpected loosening or breakages, providing a safe and sturdy workout environment.
Sensor and Resistance System Check: Ensuring these crucial components are working accurately guarantees your workout stats are reliable, and your resistance changes are smooth.
Front Hub and Axil Assembly Evaluation: This inspection safeguards the operational efficiency of your Peloton bike, ensuring smooth and fluid wheel movement.
Cadence Magnet Check: This ensures your pedaling speed is accurately tracked, enabling you to follow along with your workouts correctly.
Bottom Bracket Examination: Checking and tightening the bottom bracket to proper torque specifications ensures the bike's structural integrity and prevents damaging wobble during intense workouts.
Touchscreen Optimization: By removing "bloat" data from the touchscreen memory, we enhance its responsiveness and speed, providing you a seamless user experience.
Belt Adjustment: A properly tightened and aligned belt ensures efficient power transfer from your pedaling to the bike's mechanism, leading to an effective and smooth ride.
Crank Arm and Pedal Inspection: Tightening the left and right crank arms, inspecting pedals, and securing screw rivets ensures the stability of your pedal stroke, preventing potential injuries and maintaining bike longevity.
Proper Bike Calibration: This essential service ensures your bike's resistance levels are accurate, offering you a consistent workout experience.
**Personalized Care: We're always ready to answer any questions you may have, and are more than willing to look into any specific area of concern you may have with your Peloton equipment. Year round!
4600+
Happy Michigan Clients
4+ Years
of Peloton Experience
99.5%
Client Satisfaction
(There's always THAT One, Right?)